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Terms & Conditions

By placing an order via the “www.openstudiosaltrincham.co.uk” website, you agree to the following terms of purchase incorporated herein by reference.

General terms

– Local currency conversions are for reference only.
– Orders will not be processed until full payment has been received.
– An automated confirmation email will be sent upon receipt of your order.

Turnaround & Shipping

– Saturdays, Sundays or internally determined holiday schedules are not considered when calculating turnaround times. Shipping transit times are also excluded.
– All shipping transit times are given as estimates only.
– www.openstudiosaltrincham.co.uk will not be held accountable for shipping delays caused by the shipping company, the weather, or any other circumstance over which we have no direct control.
– If a parcel is 'unclaimed' or returned due to an incorrectly supplied address, the buyer will be responsible for any additional re-shipping fees.
– Similarly if the buyer rejects a parcel for whatever reason, they will also be responsible for any return fees incurred by the shipping carrier.

Order Changes, Cancellations & Refunds

- Cancellations may be made prior to the goods being dispatched.
- A refund will only be issued for orders that have been cancelled prior to receiving a shipping confirmation email. For returns, see below:

Liability

– www.openstudiosaltrincham.co.uk will not be held responsible for any supplied artwork file that does not meet the requirements laid out in our Image Guidelines.
– We will also not be liable for any artwork errors due to incorrect spelling, grammar or punctuation.

Modifications

We reserve the right to:
– Update our pricing at anytime without prior notice.
– Modify or discontinue our services or products.
– Refuse any artwork that does not adhere to our Image Guidelines.

User restrictions

– We reserve the right to refuse service to anyone for any reason, at any time.
– You must be of legal age to access and use our site.

Personal Information

– You agree to provide accurate account and billing information, including your email address, card details and any other information requested by us to complete your order.
– Submission of your personal details via our store is governed by our Privacy Policy.
– You are responsible for maintaining the security of your account and password

Copyright

– Both the www.openstudiosaltrincham.co.uk name and Crown Logo are registered trademarks of www.openstudiosaltrincham.co.uk.
– This website and all the content contained herein is Copyright 2018 www.openstudiosaltrincham.co.uk, Inc. All Rights Reserved.
– You agree not to reproduce, duplicate, resell or exploit any of the services or products provided to you without prior consent from us.
– We pay a licensing fee to all our artists for permission to use their copyrighted designs on our products. The license does not extend to further reproductions or usage of the product and is therefore exclusive to www.openstudiosaltrincham.co.uk

Additional terms

– We may request to display samples of a customer's product on our website, and social media outlets.
– We are not responsible for any information that is deemed inaccurate or incomplete.